Protecting the Best Companies from Fraudulent Claims
Infoquest conducts all investigations lawfully with integrity and respect for all parties, without bias or prejudice
Providing traditional and innovative information and investigative services for over 25 years
Our substantial staff of experienced, professional investigators can service your needs nationally
Current customers: Log in to our proprietary Infoquest IMS Portal to view your case videos and findings.
What we Do
Full-Service Insurance Defense Investigations
A steady increase in fraudulent claims makes cost control a growing challenge. To meet that challenge, many public and private companies are turning to the advanced services of Infoquest. Established in 1994, we provide a full line of professional investigation and information services for insurance claims defense and business information.
We specialize in Workers’ Compensation Fraud and Employer Defense. Infoquest can stop your employees from taking advantage of you and the system.
Property & Casualty
Property/Casualty fraud is a growing multibillion-dollar problem and requires tailored solutions to meet the unique challenges faced by insurers. Infoquest is your solution.
Life & Health
Up to 10 percent of the nation’s annual healthcare outlay is lost to fraud and abuse, prompting many payors to investigate suspect claims. Infoquest can help.
Employers need to plan for, and defend themselves from disruptive and damaging workplace claims of FMLA abuse, discrimination, harassment, and more.
Our core service to develop and document employment, activities, abilities and extent of disability. We discreetly track activities in the field and online.
A geographic search of hospitals, pharmacies, specialists and other disciplines for medical records of pre-existing conditions, drug dependence, intervening injuries or general aging issues.
Our Exclusive Services
Infoquest IMS Platform
A comprehensive set of web based tools for communicating all investigative reports, evidence and video on-line.
- Reduce claim rep resource hours
- Selectively share information
- Get accurate data for faster decisions
- Generate instant management reports
- Incorporate video job descriptions
WebTAP Internet Investigation
Internet investigators examine the online history of claimants through deep web techniques, uncovering information not found through conventional investigation.
- Develops employment and activity leads, credibility impeachers and claim motivators
- National in scope
- Cost savings through focused surveillance
- Supports investigative evidence
- Decreased loss ratio
Video Job Descriptions
Our professionally produced videos accurately depict the physical requirements of specific job functions. Help medical practitioners completely understand the unbiased physical requirements to opine on mechanism-of-injury, lost time days and ability to return to work. Other applications include:
- Training & Safety
- Language Barrier
- Active Shooter Training
- Knowledge Retention
We’re a team of professionals, dedicated to your success and protection
Your success is our priority. Talk to us about your issues and concerns, and we will be glad to share our thoughts and recommendations during your free consultation.
A Few Good Reasons You Can Rely on Infoquest
Dedicated Staff Members
We have a substantial staff of full-time, college educated, salaried professionals with years of experience dealing with the legal system.
All Inclusive Rates
Our competitive hourly and daily rates cover all expenses. You are not charged for travel time, mileage, footage, equipment usage, or any other hidden fees.
An Iron Clad Guarantee
We offer an Unconditional Service Guarantee, which states that all our reports must meet with your complete satisfaction.
Outstanding Client Loyalty
An exceptionally high degree of client satisfaction is evidenced by our long association with some of America’s largest and most respected companies.